FAQs (Frequently Asked Questions)


Two stickers are switched. How do I correct the MV-431/MV-480?

Return the two inspections to Held status, then Finish them in the reverse order. For example, inspection A got sticker 1 and inspection B got sticker 2 - the stickers need to be reversed.

  1. In History, right-click on inspection A and choose "Return to Held Status". MVIRS tells you the number of inspections that will be affected and asks if you want to proceed. Click Yes to continue.
  2. In Work In Progress (W.I.P.), right click on inspection B and choose Finish Inspection.
  3. When the inspection opens, click the Finish button. If prompted to change the date, choose No.   Sticker 1 is now allocated to inspection B.
  4. Repeat steps 2 and 3 for inspection A.   Sticker 2 is now allocated to inspection A.

How do I void a sticker?

To void a sticker, the sticker must first be allocated to a completed inspection.

  1. In History, right-click on the inspection containing the sticker to be voided and choose Void Sticker. MVIRS asks you to confirm that you do in fact want to void the sticker because it has been damaged and cannot be reused. Click Yes to continue.
  2. The inspection is opened, and a Void button appears at the bottom. Click Void, then confirm the void once more.
  3. MVIRS marks the sticker voided, and asks if you want to record the inspection with the next available sticker. Choose Yes if that is the case.

The voided sticker can be found in History under the Voided category.

Is MVIRS approved for use by the State of Pennsylvania?

The Manager of the Vehicle Inspection Division, PA Dept. of Transportation has stated that the MV-431 and MV-480 reports generated by MVIRS are acceptable for use, as long as the station maintains the mechanic's signature for each inspection on any of the following:

  • MV-431/MV-480
  • Shop Work Order
  • MVIRS Customer Inspection Report
  • MVIRS Customer Inspection Invoice
  • MVIRS Inspection Check List

Can MVIRS print reminder postcards for expiring inspections?

MVIRS contains a feature called Mailing Labels. Using this feature, you can print a set of standard Avery mailing labels for vehicles due to be re-inspected during selected months in the future.

MVIRS can also print mailing labels for alphabetic groups of customers, without regard to inspection due dates. These mailing labels could be used to advertise specials, send holiday greeting cards, etc.

What if my computer crashes and I lose all of my inspection data?

No computer software system is immune to hard disk failures that cause loss of data. MVIRS includes built-in functions for Backup and Restore designed to minimize the effects of such problems. Because backing up in MVIRS usually takes less than 5 seconds, it can be done frequently, even several times each day. With a recent backup available, data loss can be minimized or eliminated.

For an additional level of protection, you can have MVIRS automatically upload a copy of your database backup to the MVIRS Service Center. This option provides you with a no hassle approach to maintaining an offsite copy of your backup, which is a critical aspect of preventing loss of inspection data as a result of fire, theft or other catastrophic event. The MVIRS Service Center will automatically maintain two weeks of backups for you free of charge.

What does VIN Decoding do?

VIN Decoding first ensures that the VIN you enter is valid. If it is, it then extracts vehicle year, make, model and body type into their respective fields on the Vehicle screen. VIN Decoding improves the accuracy of your inspection reporting, and saves you time.

The VIN Decoding technology included in MVIRS uses a database that is updated regularly which we distribute via our periodic MVIRS Updates. This ensures that you will be able to decode VINs for new model years as soon as they are available.

Can I install MVIRS on more than one computer?

Yes. MVIRS can be installed on any number of computers that are networked together in your shop, at no additional charge. For sticker allocation and MV-431/MV-480 reports to work correctly, all copies of MVIRS must share the same database. Registering one copy of MVIRS causes all copies to be automatically registered.

We will assist you with setting up MVIRS on additional computers if you wish. Prior to that, we ask that for each additional computer, you establish a drive letter mapped to the location of the MVIRS database on the primary computer, and ensure that you can print to a printer. If you need assistance with mapping drive letters or installing printers, we suggest that you contact your network administrator, an outside consultant, or a computer networking company.

Downloading, Setup and Registration

What are the system requirements for MVIRS?

  • Microsoft ® Windows 7, Windows 8.x, or Windows 10
  • Four Gigabytes (GB) RAM (Recommended)
  • One Gigabyte (GB) Free Disk Space
  • Minimum 800 x 600 Screen Resolution
  • Keyboard and Mouse
  • InkJet or LaserJet Printer. (Due to the large variety of printers available we cannot guarantee that every printer will be compatible with MVIRS.)
  • High-Speed Internet Connection
  • PDF-417 Bar Code Scanner (Recommended)
  • One Available USB Port (If Using Bar Code Scanner)

The computer I want to install MVIRS on doesn't have an Internet connection. How can I install on that computer?

We strongly recommend that computers running MVIRS be connected to the Internet, ideally via high-speed service - either DSL or cable. MVIRS is kept current via updates that can be downloaded and installed almost automatically. Additionally, we can provide assistance to you by remotely connecting to your computer.

If you cannot establish an Internet connection for your computer and you decide you want to install MVIRS anyway, you can do so as follows:

If the computer you are downloading MVIRS on has a CD-R or CD-RW drive, you can "burn" the MVIRS_Setup.exe program to a CD, and then install MVIRS on the other computer from that CD. Any other removable media can be used in the same way - for example, if you have a removable USB "memory stick", you can use that as well. If this approach is not possible, contact us and we will mail you an installation CD.

I've downloaded the setup program. Now what do I do?

The simple answer is call us, and we'll be happy to connect to your computer over the Internet and install and configure the program for you. If you want to do it yourself, here's how:

When you download MVIRS, you should save it to a folder on your hard drive. To install MVIRS, run the program you downloaded (named MVIRS_Setup.exe) as follows:

  1. Right-click the Windows Start button and choose File Explorer.
  2. Navigate to the folder where you saved MVIRS_Setup.exe.
  3. Double-click MVIRS_Setup.exe and follow the on-screen prompts to install MVIRS.

When you run MVIRS for the first time on any computer, you will be presented with three options to describe how the database setup will be done for that computer:

  • First-time installation of MVIRS - Choose this option when you first install MVIRS. MVIRS will suggest a location in which to create its database, which you can accept or change.
  • Installation of MVIRS on a second or subsequent computer - Choose this option when installing or re-installing MVIRS on additional computers. MVIRS will ask you to navigate to the location of the MVIRS database to connect.
  • Re-instllation of the primary MVIRS computer - Choose this option to re-install from an MVIRS back after a major system failure.

After MVIRS creates a new database, you must customize it for your station. For further information, click Help, Contents and review the sections entitled "Before Your First Inspection," "Inspection Station Information," and "Performing New Inspections." Click the Print icon in the Help screen if you wish to have a hard copy of the instructions to follow as you enter your first inspection.

Can you help me set up or resolve problems with my network?

Networking can be complicated, and we are not trained networking specialists. We will make every attempt to resolve networking problems that affect MVIRS, but in difficult cases your best bet will be to contact a local computer store or networking consultant for assistance.

What are MVIRS Updates?

MVIRS Updates contain MVIRS changes to comply with PennDOT regulaltion changes, program enhancements and bug-fixes, updated VIN decoding files, and other periodically updated information.

MVIRS checks the MVIRS Service Center for available MVIRS Updates when it starts, and automatically applies those updates to keep your system current.